INFERIOR AND SUBSTANDARD PACKAGING OF OMO WASHING POWDER

Today I purchased a kg packet of Omo Auto + Comfort from Pick ‘n Pay Vaal Mall. It was placed in a carrier bag, and when unpacking I noticed that the seam split open.

Needless to say the contents spilled all over different surfaces including the floor, and the entire 2 kgs was contaminated and had to be thrown away.

Upon closer inspection of the packaging it is quite clear that what ever holds the one side to the other, be it glue or heat, or whatever, obviously did not work.

So, I lost my entire purchase because of some form of sub-standard and inferior packaging process.

To say that I am annoyed is an understatement, and I would like to know what Unilever intends doing about replacing the product??

I intend using social media to point out what transpired! I am fed up with inferior products that continue to escalate price wise and which do not provide any reciprocal value for said increase! This is fairly typical of the OMO brand in my opinion from recent exprience.