Horrified, traumatised, distressed by product use.

I'm extremely traumatised because my face is damaged terribly by Ponds. They don't take complaints seriously. I'm worried that hundreds of other innocent people will suffer the same fate as myself. They have not even indicated that they will check their samples on the stores shelves and withdraw if necessary. I'm not sure if my face is permanently damaged as they don't have any trained practitioners to counsel me or advice me what to do. They have a \I don't care attitude"It seems like they can only use pathetic excuses like \""you are the first to complain\"" - the old aged"