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Freddie Combrinck-Schmidt
1 reviews | Active since Dec 2023
21 Jan 2025, 10:52
Handy Andy triggers doesn't last
Hi All
So I love my Handy Andy trigger spray, I buy kitchen cleaner, Bathroom cleaner and the multipurpose cleaner. So last week I call the client care center and spoke to Kwalunga and i provided pictures and video's to him. I have 10 bottles of refills and 2 bottles of complete sets that will include the trigger. If you finish up the bottle and want to take the trigger to the next bottle it doesnt work. Now he says i can go and get one free bottle with a trigger. But my problem is it doesnt last. Now i am sitting with 10 bottles of refills and no triggers. I am not happy with the outcome. deliver me 10 triggers yes then i can use the bottles but what must i do with 1 trigger ?
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Replies (2)
Unilever SA (Pty) Ltd's replyOfficial
21 Jan 2025, 11:43Hi Freddie,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information on the next business day, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information on the next business day, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Unilever SA (Pty) Ltd's reply21 Jan 2025, 11:43
Official
Hi Freddie,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information on the next business day, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information on the next business day, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
FC
Freddie Combrinck-Schmidt's updateReviewer Update
07 Feb 2025, 12:18Well, Unilever called back and they came to take my trigger mechanism via courier, they have their team to look at the quality of the trigger. I was refunded with the bottle. thank you guys
FC
Freddie Combrinck-Schmidt's update07 Feb 2025, 12:18
Reviewer Update
Well, Unilever called back and they came to take my trigger mechanism via courier, they have their team to look at the quality of the trigger. I was refunded with the bottle. thank you guys