CW
Cynthia W
1 reviews | Active since Dec 2020
01 Jul 2022, 17:54
Handy Andy
A very disappointed customer. I have been using their product Handy Andy for many years and have recently discovered that they have made a new improved Handy Andy that is so watered down that the product does not lather and neither cleans as it used to. We all understand that Covid 19 has had a major impact on businesses as well as the consumer But this is ridiculous. The prices never change but there is a huge difference in the quality of their products. Hope this changes soon as they will be losing out with many customers.
Helpful (0)
Replies (2)0
Replies (2)
Unilever SA (Pty) Ltd's replyOfficial
04 Jul 2022, 08:47Hi Cynthia,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
Unilever SA (Pty) Ltd's reply04 Jul 2022, 08:47
Official
Hi Cynthia,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you shortly to obtain more information, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement
CW
Cynthia W's updateReviewer Update
08 Jul 2024, 13:46Good Afternoon
I complained about the Handy Andy product in 2022. I received feedback and was promised that you would look into this productand help to improve after checking with your team.it is now 2024 and I see no changed with the handy Andy product. Please could I get some feedback on this request on the Handy Andy as I have still been purchasing this item but do not see much change in this product. It still has no lather and have to use a large amount to see results.....
I complained about the Handy Andy product in 2022. I received feedback and was promised that you would look into this productand help to improve after checking with your team.it is now 2024 and I see no changed with the handy Andy product. Please could I get some feedback on this request on the Handy Andy as I have still been purchasing this item but do not see much change in this product. It still has no lather and have to use a large amount to see results.....
CW
Cynthia W's update08 Jul 2024, 13:46
Reviewer Update
Good Afternoon
I complained about the Handy Andy product in 2022. I received feedback and was promised that you would look into this productand help to improve after checking with your team.it is now 2024 and I see no changed with the handy Andy product. Please could I get some feedback on this request on the Handy Andy as I have still been purchasing this item but do not see much change in this product. It still has no lather and have to use a large amount to see results.....
I complained about the Handy Andy product in 2022. I received feedback and was promised that you would look into this productand help to improve after checking with your team.it is now 2024 and I see no changed with the handy Andy product. Please could I get some feedback on this request on the Handy Andy as I have still been purchasing this item but do not see much change in this product. It still has no lather and have to use a large amount to see results.....