BM
Bongi M

1 reviews | Active since May 2013

03 Aug 2015, 16:13

Feedback: Improved Soup Packets

Hi<br> <br> I am not sure if you were trying to improved on your brown onion soup packet but I can taste that there is a difference which and unfortunately I do not like it has this \**** taste". I thought I was the only one with a problem but my sister also confirmed that she has noticed that there is a difference and has stopped using your soup product and opted for another brand.<br> <br> I have always enjoyed your rich flavourful soup packets but I think I will also follow suit and find another product to replace with.<br> <br> Bongi"""

0
Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply04 Aug 2015, 09:32
Official
Hello bongsh,

Thank you for contacting us regarding Knorr Brown Onion soup. We are truly sorry for the inconvenience. May you please provide the best before date and batch numbers for factory purposes. I have forwarded your complaint to quality assurance laboratory. We will contact you again. Thank you for your feedback.

Regards
Consumer Affairs
***

Best regards,