1 reviews | Active since Nov 2016

26 Nov 2016, 16:40

False advertising

<p>Surf washing powder is running a promotion promising consumers guaranteed airtime however I bought two packs and both codes returned error codes and no airtime was received. The promotion is meant to run until the 19th December but promo codes do not work and November is not even over!</p> <p>its appalling that such gimmicks are used to promote sales. Please don't lie to customers, it's really tacky!</p>

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply29 Nov 2016, 17:17
Official

Dear Thandi,

Thank you for the complaint received regarding Surf airtime promotion.

We would like to apologise for the inconvenience caused due to this and someone will soon contact you to resolve the issue.

Kind regards,

Bongi Bhengu

Unilever SA CEC