EXPIRED PONDS PRODUCTS SOLD AT CLICKS!!!!!

I purchased a PONDS product on markdown at Clicks Westgate Mall only to find out that the product is expired. I have bought products on markdown before however they were not expired, at most it's close to expiry then it is a consumer's decision to purchase or not. I bought the product on 022/08/26 only to realize that it had already expired on 2022/08/21. I had an itchy face for 2 days which I needed to treat. Upon returning the product, a lady I was referred to Promise was so casual about my complaint and said that she overwrote it for the mark down meaning that I was told that it had expired and I took it knowingly which isn't the case. Yest again, she casually asked if I wanted something else to the same value or I my money back... I then took my money back.

I am super appalled with Clicks as to why they would have expired products on their shelves and I doubt Ponds Institute would want to form part of such with a brand that is adored and used by many for years and years. I have used Ponds for the longest time and I am so disappointed I feel I will be sending my grievance to the too. Please note that I am posting this to Unilever as I am unable to voice it directly to Clicks on this Chanel... As an awareness that such is taking place and it could have been way more damage than just an itchy face. I hope this reaches all relevant parties.