FJ
Faghereeyah J
1 reviews | Active since Mar 2020
15 Nov 2023, 17:50
Dove antiperspirant
If I could I would rate it a negative one. I recently bought 2 Dove antiperspirants from Clicks in Atterbury. The first day in use, the blue part where you press to spray with inflating. On the third day the bubble exploded. After years of using Dove it seems that the quality is constantly dropping. Extremely disappointed.
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Replies (2)
Unilever SA (Pty) Ltd's replyOfficial
15 Nov 2023, 18:27Hi ***hereeyah ,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Unilever SA (Pty) Ltd's reply15 Nov 2023, 18:27
Official
Hi ***hereeyah ,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
FJ
Faghereeyah J's updateReviewer Update
22 Nov 2023, 06:09I would like to thank Unilever for the very swift action they took to resolve this matter as well as the consultant who assisted me. The gentleman is a star and truly passionate about customer services. What a gem you have! Thank you Unilever and team!
FJ
Faghereeyah J's update22 Nov 2023, 06:09
Reviewer Update
I would like to thank Unilever for the very swift action they took to resolve this matter as well as the consultant who assisted me. The gentleman is a star and truly passionate about customer services. What a gem you have! Thank you Unilever and team!