1 reviews | Active since Jan 2014
DO NOT USE DOVE SOAP BAR!!!
DO NOT USE DOVE SOAP!!!!! Please warn everyone you know that Dove Soap have changed the ingredients / recipe and the product dries your skin. The skin becomes so dry that it starts flaking!!!
Being an Dove user for over 2 decades, and trusting the product for this time, Dove became our only choice for soap. However, since some time in 2020, my daughter starting getting flaking skin and a skin rash. After some investigation, I discovered 3 other family members from different households experience the same problem - with the only common denominator being the Dove soap. I Have reported this to Unilever (reference number ***2), Received a R50 voucher for my effort (or to keep me quiet), and still no other feedback from the quality department 3 weeks later.
I have completely lost faith in the brand - especially since the company has not taken these concerns seriously.
I have luckily found an excellent replacement product which is much better : Gentle Magic is very, very good!!!
EVERYONE PLEASE LISTEN: DO NOT USE DOVE SOAP BAR !!!!!
In the below we refer to your complaint experienced with the Dove soap bar
I understand that you have been in contact with our consumer engagement team and this matter ahs been escalated, and we are awaiting feedback.
As you will be aware, we take pride in the service we provide to our consumers and apologise for this experience.
We apologise for the inconvenience caused.
Once again, Thank you for bringing this to our attention, we appreciate you taking the time to raise this concern with us.
Kind regards,
Unilever Consumer Engagement Centre
In the below we refer to your complaint experienced with the Dove soap bar
I understand that you have been in contact with our consumer engagement team and this matter ahs been escalated, and we are awaiting feedback.
As you will be aware, we take pride in the service we provide to our consumers and apologise for this experience.
We apologise for the inconvenience caused.
Once again, Thank you for bringing this to our attention, we appreciate you taking the time to raise this concern with us.
Kind regards,
Unilever Consumer Engagement Centre