Disgusted and disappointed at Unilever

I had bought Gino Ginelli Ice Cream. It was full of crystels. I stay 10min from the shops. I provide all the details I could.

How do we buy products like this and then the agents want to tell u, its basically our fault and to go back to the store.

After much emails going back and forth i got 2 vouchers. When I get to the store only 1 worked. They canceled the transaction and i lost my one voucher.

I stood there embarrassed and shocked.

Then Ronelle wantes to say they onelly sent 1 voucher as i had proof of 2. How do you want to send 1 voucher for R50 to replace a R100 product.

Another agent Mbali, want to tell me that she could see the vou3vher and they would cancel the one when her manager gets back.

I then said I want a manager to call me. Wont Ronelle an agent try and call me.

If this is how people get treated then there is something wrong at Unilever.