S1s
Scania 142 scania

1 reviews | Active since Jan 2013

27 Sept 2018, 17:22

Damaged Goods

I have purchased 2 tubs of Vaseline intensive care cocoa glow products(brown container-500ml) We found plastic particles in the container which is very annoying. They are tiny white plastic particles. I have purchased them from the checkers branch in the Alberton area. I have 2 of these containers

Batch number: ********** 357227 Batch number: ********** 370196-400ml

Please make arrangements for replacement units, some one will need to come out and collect the containers Unilever has this product now for over a week. No response from them as to what is happening with the item. Pathetic service!!! Replace the product or refund my money!!!!!

0
Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply01 Oct 2018, 13:36
Official

Thank you for contacting us regarding Vaseline Cream you purchased. We are sorry for the inconvenience caused. A replacement coupon was sent to your cell phone on the 19th of September, '"Give this wiCode #WICODE cashier at Shoprite or Checkers to get - off your Unilever PERSONAL CARE purchase. Valid 90 days from issue.Spend full value. As soon as we get the laboratory report, we will contact you again.

Kind regards

Consumer Care

Best regards,