Customer service worse than Ola ‘ICE’ cream

Purchased a tub of ice cream from Checkers. Only to discover when i get home that I purchased a tub of ice and some powdery excuse for ice cream.

I emailed the so called unilever consumer complaints. Took 3 days to respond and when i did get a call back, they wanted batch numbers, so i told them i emailed them. After emailing them waited another 2 days for a response. They wanted to know a good time to call me, so i said anytime after 4.30 cos im not allowed calls at work.

I get an email saying that they tried called me at 4.30 and no answer, I didn’t receive any miss calls that whole afternoon. So i email and requested their number so I’ll call them. I call at 4pm the next day to get an answering services saying that they are closed and their operating times are between 8am-5pm Monday to Friday. Are these people actually concerned about their consumers? Pathetic service, please don’t buy any Ola ice creams as u will b left disappointed if anything is wrong with it.