T
Thando
1 reviews | Active since Apr 2024
31 Aug 2025, 06:15
Crystallized mini paddle pops, too little product.
Unilever SA has the worst customer service. I have been trying to make a complaint for over 3 days now on their whatsapp as I'm having issues with my gmail account and nobody responses. Their mini paddle pops are crystallized and have too little product inside, they asked me to take a picture I asked how does one take a picture of the inside contents of a paddle pop and they have been quite since. I want my money!
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Unilever SA (Pty) Ltd's replyOfficial
01 Sept 2025, 08:54 Hi Thando ,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Unilever SA (Pty) Ltd's reply01 Sept 2025, 08:54
Official
Hi Thando ,
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre
Thank you for contacting Unilever Engagement Centre and raising your concern with us. We appreciate your feedback, so that we can improve where necessary and give you the very best experience of our brands.
One of our team members will contact you to obtain more information in the next 24 hours, so that we can investigate your complaint further.
Kind Regards,
Unilever Engagement Centre