MR
Merusha R
1 reviews | Active since Jan 2014
23 Jun 2015, 10:45
Bugs in Knorr Soup
I would like to make a complaint regarding the bugs that were found in my Knorr Soup. Batch No: KM 6042 B1 13.30<br> <br> Not Impressed.
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Unilever SA (Pty) Ltd's replyOfficial
24 Jun 2015, 09:41Hello Rush14,
Thank you for contacting us regarding Knorr soup you purchased. We are truly sorry for the inconvenience caused. Which flavour Knorr soup did you purchase? Please provide the best before date for factory investigation. We would like to collect the sample from you for further investigation. Please provide your physical address Aramax courier company will contact you to make collection arrangement. Once I get laboratory report, I will contact you again. Thank you once again for valuable feedback.
Regards
Zanele Mpanza
Consumer Affairs
***
Thank you for contacting us regarding Knorr soup you purchased. We are truly sorry for the inconvenience caused. Which flavour Knorr soup did you purchase? Please provide the best before date for factory investigation. We would like to collect the sample from you for further investigation. Please provide your physical address Aramax courier company will contact you to make collection arrangement. Once I get laboratory report, I will contact you again. Thank you once again for valuable feedback.
Regards
Zanele Mpanza
Consumer Affairs
***
Unilever SA (Pty) Ltd's reply24 Jun 2015, 09:41
Official
Hello Rush14,
Thank you for contacting us regarding Knorr soup you purchased. We are truly sorry for the inconvenience caused. Which flavour Knorr soup did you purchase? Please provide the best before date for factory investigation. We would like to collect the sample from you for further investigation. Please provide your physical address Aramax courier company will contact you to make collection arrangement. Once I get laboratory report, I will contact you again. Thank you once again for valuable feedback.
Regards
Zanele Mpanza
Consumer Affairs
***
Thank you for contacting us regarding Knorr soup you purchased. We are truly sorry for the inconvenience caused. Which flavour Knorr soup did you purchase? Please provide the best before date for factory investigation. We would like to collect the sample from you for further investigation. Please provide your physical address Aramax courier company will contact you to make collection arrangement. Once I get laboratory report, I will contact you again. Thank you once again for valuable feedback.
Regards
Zanele Mpanza
Consumer Affairs
***