PS
Pinky S

1 reviews | Active since May 2016

26 Apr 2018, 13:50

Best customer care service

unilever has one of the great after sale customer service , i once bought an ice cream of Gino Ginelli and it was water, it was during festive season when this happened and was very frustrated . I phoned their customer care and explained what happen and they said they will investigate and get back to me . Within the same day they responded and within a week i was issued with a voucher to buy three Gino Ginelli Ice cream without any hassle . i was very impressed with them , keep up the good work .

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Replies (1)
Unilever SA (Pty) Ltd
Unilever SA (Pty) Ltd's reply26 Apr 2018, 15:50
Official

Thank you so much for writing to us and complementing our service. We truly appreciate feedback. I have forwarded your complement to the relevant department. Thank you so much once again and enjoy your long weekend.

Kind regards

Consumer Care