KG
Katlego G
1 reviews | Active since Feb 2022
17 May 2023, 09:03
Zero feedback, poor customer service
I honestly don’t understand why we have to resort to giving you a 1 star review for you to care about following up on applications rather than leaving them stuck on 93% while ignoring emails from clients asking for feedback. This is not right man. We try to be civil and send emails but none of them get a response. But as soon as you write here you get a response. Why do you do this?
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Unifi SA's replyOfficial
18 May 2023, 09:11Hi Katlego, we're sorry that our service wasn't Superfast this time, however there were extra checks that needed to be done. We've requested the required documents to complete your application and unfortunately we did not receive it. We're sorry we couldn't make life easy this time however we strive to do so next time.
Unifi SA's reply18 May 2023, 09:11
Official
Hi Katlego, we're sorry that our service wasn't Superfast this time, however there were extra checks that needed to be done. We've requested the required documents to complete your application and unfortunately we did not receive it. We're sorry we couldn't make life easy this time however we strive to do so next time.