AR
AnonJ R
1 reviews | Active since Dec 2017
17 Jun 2024, 13:10
Waste of time
I app**** for a loan three days ago, the application is still sitting on 93%. I called the customer line this morning and the person who assisted me could not wait to get me off the call. Rude and unprofessional. Unfortunately, I have had to cancel my application because it is taking too long. Please confirm cancellation and debit order cancellation. Thanks
Helpful (0)
Replies (1)0
Replies (1)
Unifi SA's replyOfficial
20 Jun 2024, 10:24 Hi Anonj, we’re sorry for the frustration you experienced. As explained, you app**** after hours on Saturday and with our Kindafast option, extra checks were needed. Keeping in mind the public holiday, we could only get to your application on Tuesday during working hours. Your application and debit order were canceled as requested, and confirmation was sent via email. Thank you for reaching out, have an easy day.
Unifi SA's reply20 Jun 2024, 10:24
Official
Hi Anonj, we’re sorry for the frustration you experienced. As explained, you app**** after hours on Saturday and with our Kindafast option, extra checks were needed. Keeping in mind the public holiday, we could only get to your application on Tuesday during working hours. Your application and debit order were canceled as requested, and confirmation was sent via email. Thank you for reaching out, have an easy day.