TL
Thabo L
1 reviews | Active since Sept 2011
29 Nov 2023, 04:01
Very Bad Service
I have made a sum total of over R8000 to my account .unifi is hover not allocating these funds to my accounts for closure. Called multiple times and told that I’m being transferred to sales for allocation. No one answers in sales. All I need is for my payments to be allocated .
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Unifi SA's replyOfficial
30 Nov 2023, 14:38 Hi Thabo, we tried getting in contact with you however we could not get through. Since you made the payment manually, our accounts team had to manually allocate your payment, which might've caused the delay. Your payment has been allocated successfully and we've sent your paid up letters via email. Thank you for paying your account, we apologize for any inconvenience, have an easy day!
Unifi SA's reply30 Nov 2023, 14:38
Official
Hi Thabo, we tried getting in contact with you however we could not get through. Since you made the payment manually, our accounts team had to manually allocate your payment, which might've caused the delay. Your payment has been allocated successfully and we've sent your paid up letters via email. Thank you for paying your account, we apologize for any inconvenience, have an easy day!