GM
Ghalied M
1 reviews | Active since May 2022
11 Jun 2024, 20:12
Unifi *****ulent Account Open
A loan was *****ulently opened in my name, and Unifi **** did so without even requiring a copy of my ID. It's absurd. I've sent them two emails and made phone calls, but the response has been inadequate. A Unifi **** representative advised me to obtain a letter from Nedbank stating that the account with them was faudulantly opened. However, I don't even have an account with Nedbank. Now, I'm left dealing with Unifi's incompetence, which is affecting my credit score. It's frustrating that this company accepts applications without proper verification. Looking at the reviews, it seems this happens frequently. One would expect a more indepth application process by now.
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Replies (4)
Unifi SA's replyOfficial
14 Jun 2024, 15:47Hi Gha****, we sincerely apologies for the distress and frustration you have experienced due to the ********** loan opened in your name. We take these matters very seriously and are committed to resolving this issue promptly. Our team is currently trying to get in touch with you to address your concerns and provide the necessary support. Please contact us on *** or email us at ***it to let us know when you're available to take our call.
Unifi SA's reply14 Jun 2024, 15:47
Official
Hi Gha****, we sincerely apologies for the distress and frustration you have experienced due to the ********** loan opened in your name. We take these matters very seriously and are committed to resolving this issue promptly. Our team is currently trying to get in touch with you to address your concerns and provide the necessary support. Please contact us on *** or email us at ***it to let us know when you're available to take our call.
GM
Ghalied M's updateReviewer Update
19 Sept 2024, 14:49Good day, Still no feedback from your team. Nedbank has provided me with the letter stating the bank account that was provided to you was open *****ulently with Nedbank.I have emailed this to you and the original email thread from Nedbank. Please remove this loan from my name and clear my credit score—such a headache to deal with you guys.
GM
Ghalied M's update19 Sept 2024, 14:49
Reviewer Update
Good day, Still no feedback from your team. Nedbank has provided me with the letter stating the bank account that was provided to you was open *****ulently with Nedbank.I have emailed this to you and the original email thread from Nedbank. Please remove this loan from my name and clear my credit score—such a headache to deal with you guys.
GM
Ghalied M's updateReviewer Update
27 Sept 2024, 12:35Been emailing you guys no feedback.
GM
Ghalied M's update27 Sept 2024, 12:35
Reviewer Update
Been emailing you guys no feedback.
GM
Ghalied M's updateReviewer Update
15 Oct 2024, 10:32Still no feedback from this company....now that I have provided proof from Nedbank that the account open was *****ulent were they deposited the loan in. Please provide me with an email to escalate this matter to your managers....the following email addresses are useless:***,Unifi Client Care <***it>. I need my credit score cleared ASAP. Worst interaction I had with a company....They cant even prove or show me the documents on who took the loan out.
GM
Ghalied M's update15 Oct 2024, 10:32
Reviewer Update
Still no feedback from this company....now that I have provided proof from Nedbank that the account open was *****ulent were they deposited the loan in. Please provide me with an email to escalate this matter to your managers....the following email addresses are useless:***,Unifi Client Care <***it>. I need my credit score cleared ASAP. Worst interaction I had with a company....They cant even prove or show me the documents on who took the loan out.