Unifi is the worst loan service and they ****ming people.

This service should be banned, I took their loan last year. They debited 3 times and for the remaining balance they did not debit.A day later in the morning consultant called and said I've missed a payment which go me very confused but nonetheless we reached an agreement and I gave in a new date.

And still money was not debited for the second and the 3rd time. I then called to find out as I wanted to clear everything since I wanted to remain clean and at the time it and still it was Unifi only in my credit score. I was told it has been handed over to 3rd party named Collecta. I couldn't believe what I was told so I used the log in details I was given at the start of loan. And indeed it was not appearing. So I made contact and told them I'd like to settle it but I was told I will be transferred Collecta.

Collecta told I was owing more than the initial amount I took from Unifi (excluding the amount I had already paid) I then told them I had not signed anything with them so it's confusing that now they the ones telling me what I'm owing and it's 2 times what I took from Unifi including the already debited. I wrote a mail to Unifi and showed them what my credit score is saying I am owing and I am willing to pay so if possible I'm requesting they banking details so I can settle the whole amount at once, and that was in November 2024. They never rep**** to my mail. I wrote another mail in March 2025 cause this is bothering me because I have no debts in my profile that had defaulted besides them. And still to date the has been no contact. Last call I got instead was from Collecta and even them they've been quiet and all they do the contact and double the amount. This company is made up of *****sters who are pushing for *****ulent claims and charges. I still want to settle the amount that is appearing on my credit report but as of yet Unifi and this Collecta is playing hide seek and making double loans to rob people.