Unifi Ignoring My Payment Arrangement Request but Harassing Me for Payment

Unifi Ignoring My Payment Arrangement Request but Harassing Me for Payment

I am extremely disappointed with Unifi’s service.

On 29 January 2026, I emailed Unifi to request a payment arrangement due to my financial situation but to date, no one has called me to assist.

Instead, I am being bombarded with emails and messages demanding payment, which feels like harassment, especially when I have tried to resolve this responsibly.

I am not avoiding my obligations. I made a genuine effort to communicate and find a solution, but Unifi has failed to respond while continuing to pressure me.

I expect:

A proper response to my payment arrangement request

A call from a consultant to discuss my account

Fair and respectful treatment

This experience has been stressful and disappointing. I hope Unifi takes accountability and resolves this matter urgently.