1 reviews | Active since Jun 2014

30 Sept 2024, 15:36

Unhelpful Consultants and over charging

Good Afternoon

Writing this email with so much frustration I have paid off my unifi loan and I requested a letter of confirmation I was suppose to pay R591 and I did after 2 days I was told I'm owing R71 HOW? Why on the statement it showed Balance Transfer of R510???? And I ended up paying R72 and again today I was debited R80 😡😡😡 I want my REFUND BACK !.... I don't know how y'all guys work seriously I've been sending emails with proof of payments

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Replies (1)
Unifi SA
Unifi SA's reply05 Oct 2024, 11:16
Official
 Hi Nothando, thank you for taking the time to speak with us. As discussed, we sincerely apologise for the misunderstanding regarding your account. For any further questions or concerns, please do not hesitate to email us at ***it or call us on ***.