P
Phumla
1 reviews | Active since Aug 2023
25 Oct 2024, 23:20
Raising a concern.
So far I'm happy with their service but as I was reading reviews I'm concerned about how people complain about their accounts appearing on credit bureau after paying their accounts.
I'm really concerned I wish it does not happen to me also, please rectify this.
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Unifi SA's replyOfficial
29 Oct 2024, 11:29 Hi Phumla, thank you for reaching out and sharing your concerns. We understand how important it is to maintain a good credit standing. Rest assured, we take all feedback seriously and strive to provide the best experience possible for our clients. We recommend that you stay in communication with us throughout your account management. If you have any specific concerns or questions, our team is here to assist you and ensure everything is handled smoothly. Thank you for calling in and allowing us to clarify our procedures regarding credit report updates. Have an easy day.
Unifi SA's reply29 Oct 2024, 11:29
Official
Hi Phumla, thank you for reaching out and sharing your concerns. We understand how important it is to maintain a good credit standing. Rest assured, we take all feedback seriously and strive to provide the best experience possible for our clients. We recommend that you stay in communication with us throughout your account management. If you have any specific concerns or questions, our team is here to assist you and ensure everything is handled smoothly. Thank you for calling in and allowing us to clarify our procedures regarding credit report updates. Have an easy day.