LM
Lina M
1 reviews | Active since Feb 2018
30 Jan 2025, 12:50
Please remove paid up load from credit profile
Why do I have to complain before you can update my paid up loan or remove the loan record from my credit profile. I made an early payment on loan *** but still the record is not updated in my credit profile. I sent an email early January requesting an update and was promised that it will be updated within 7 days, still nothing.
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Unifi SA's replyOfficial
03 Feb 2025, 14:19 Hi Lina, so sorry for the inconvenience this has caused! We totally get that outdated credit bureau info is unacceptable. We've manually sent the account in question for an update at the credit bureau. Just a heads-up—it can take anywhere from 7 to 21 business days to reflect on your credit profile. We'll keep an eye on it to make sure everything stays on track. If you have any questions or need anything else, feel free to reach out at ***. We're here to make things easy for you! 😊
Unifi SA's reply03 Feb 2025, 14:19
Official
Hi Lina, so sorry for the inconvenience this has caused! We totally get that outdated credit bureau info is unacceptable. We've manually sent the account in question for an update at the credit bureau. Just a heads-up—it can take anywhere from 7 to 21 business days to reflect on your credit profile. We'll keep an eye on it to make sure everything stays on track. If you have any questions or need anything else, feel free to reach out at ***. We're here to make things easy for you! 😊