BK
Busisiwe K
1 reviews | Active since Oct 2021
20 Jan 2025, 07:11
Not so "SuperFast"
I app**** on Friday 17th January and had the superfast option and was able to provide them access to my bank statements via Online banking. Today is Sunday and still no funds. I opted to use this because it was supposed to be fast and aid an emergency I had on Friday already. I am extremely disappointed because the selling point was "superfast option to get the amount in a couple of minutes" but 72 hours later I am still left to dry and figure it out.
Helpful (0)
Replies (1)0
Replies (1)
Unifi SA's replyOfficial
22 Jan 2025, 11:12Hi Busisiwe, we’re really sorry that our service didn’t meet your expectations. Since you’re a new client, we wanted to take the time to get to know you a little better before kicking things off. Your application was successfully processed on January 18th, which was a Saturday, and the funds were disbursed the same morning. Now that you’re all set up, we’ll make sure future applications are even faster. We’re excited to have you on board and look forward to making life a little easier for you. Welcome to the Unifi family!
Unifi SA's reply22 Jan 2025, 11:12
Official
Hi Busisiwe, we’re really sorry that our service didn’t meet your expectations. Since you’re a new client, we wanted to take the time to get to know you a little better before kicking things off. Your application was successfully processed on January 18th, which was a Saturday, and the funds were disbursed the same morning. Now that you’re all set up, we’ll make sure future applications are even faster. We’re excited to have you on board and look forward to making life a little easier for you. Welcome to the Unifi family!