IM
Itumeleng M

1 reviews | Active since Apr 2014

25 Jul 2022, 09:57

NOT RELIABLE TO YOU EVEN AFTER YEAR OF BEING A CUSTOMER

I am so so disappointed in UNIFI Credit i have been a loyal customer since it was still Cobol finance and never missed a payment and always went back to get loans when i needed, we had a problem with our salaries being paid late once and i made sure i made a manual payment and since i have never received an updated loan even if i have 1 month and so little. Unifi used to be so reliable but it now seems that they do not care about how we feel or if they loose us as customer.

I cant wait to finish the loan i am paying so that i can move on from UNIFI and get another reliable place. You have definitely lost a customer here.

0
Replies (1)
Unifi SA
Unifi SA's reply27 Jul 2022, 17:21
Official
Hi Itumeleng, we have to thank you for being such a loyal customer for so long and it is sad that you are having this experience. Unfortunately there are external factors effecting customers that influence decision making. We are happy to share these details with you. Please look out for an email. Have an easy day!