No response

I did a top up loan with Unifa on Saturday. I contacted them Monday to follow up on payment. They said I should send my 3 months bank statement. I sent this to their client care email and followed up twice with bo response from them.

I accepted a debicheck for money that I haven't received even now. If they dare deduct or proceed with that debit order, next step is writing a complaint about them to the ombudsman.

Fortunately I work in an environment that takes TCF (treating your customer fairly) and I'll do what it takes to expose companies that they take clients for a ride! I'm not impressed and will never do business with them again!!

I want a call to explain what the hell is happening and an email following that.