RK
Refiloe K
1 reviews | Active since Mar 2023
15 Mar 2023, 17:37
Loan Process duration not as per the website
I app**** yesterday morning for the loan , my application has been sitting on 93% since the most frustrating thing is that I cannot get through to them , I've sent countless emails and have tried their number all day with no success. On the website they promise same day service which is the main reason I app**** cause I had an urgent matter .. I really wish I read the reviews before
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Unifi SA's replyOfficial
16 Mar 2023, 14:27Hi Refiloe, thank you for taking our call. We're sorry to hear our application process has caused you stress. If your application is at 93%, it means that our computer system spotted something that needs to run by our team of humans. So the last 7% took a little longer as you chose the kindafast option. That said, we're thrilled that we wrapped up your application this morning, and the funds should be in your account any minute now. Welcome to the Unifi family .
Unifi SA's reply16 Mar 2023, 14:27
Official
Hi Refiloe, thank you for taking our call. We're sorry to hear our application process has caused you stress. If your application is at 93%, it means that our computer system spotted something that needs to run by our team of humans. So the last 7% took a little longer as you chose the kindafast option. That said, we're thrilled that we wrapped up your application this morning, and the funds should be in your account any minute now. Welcome to the Unifi family .