MS
Mbali S
1 reviews | Active since May 2020
03 Aug 2024, 13:00
Loan applicatipn
I app**** for a loan on 1st of August and it has been sitting on 93% completion for 3 days now. Whereas your website says 24 hours max...I sent an email(no reply) I called and was transffered to relevant department . I literally just answered a call and spoke to a consultant who verified a few things to my surprise I get a text and email saying that cannot reach me...like what??? Is this a joke
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Unifi SA's replyOfficial
05 Aug 2024, 09:58Hi Mbali, we've been trying to reach you without success. We're sorry your experience with us wasn't as superfast as we would've liked. A new client application goes through several stages before a final outcome, which might explain the delay. Your application was successful and the funds should be in your account by now. If not, please let us know. You're welcome to contact us at *** or email us at ***it for any further queries. We look forward to making life easy.
Unifi SA's reply05 Aug 2024, 09:58
Official
Hi Mbali, we've been trying to reach you without success. We're sorry your experience with us wasn't as superfast as we would've liked. A new client application goes through several stages before a final outcome, which might explain the delay. Your application was successful and the funds should be in your account by now. If not, please let us know. You're welcome to contact us at *** or email us at ***it for any further queries. We look forward to making life easy.