KM
Koketso M
1 reviews | Active since Sept 2023
25 Sept 2023, 10:34
Loan application stuck at 93% approval.
I’ve app**** for a loan 3 days ago.. it says 93% approved.. was told to send through my banking details and I did but still no movement.. tried calling the customer care but it’s not working.. I’m so sad and frustrated 💔
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Replies (2)KM
Koketso M's updateReviewer Update
25 Sept 2023, 13:09The issue has been resolved and it didn’t even take an hour after writing this review thank you to the customer service I’m now feeling much better❤️
KM
Koketso M's update25 Sept 2023, 13:09
Reviewer Update
The issue has been resolved and it didn’t even take an hour after writing this review thank you to the customer service I’m now feeling much better❤️
Unifi SA's replyOfficial
26 Sept 2023, 11:10 Hi Koketso, we're trying to get hold of you with no success in order to explain. Unfortunately you chose our Kindafast option which has a 24 hour waiting period. We're so happy we could resolve all the confusion and we're excited to let you know that your application was successful. Welcome to the Unifi family!
Unifi SA's reply26 Sept 2023, 11:10
Official
Hi Koketso, we're trying to get hold of you with no success in order to explain. Unfortunately you chose our Kindafast option which has a 24 hour waiting period. We're so happy we could resolve all the confusion and we're excited to let you know that your application was successful. Welcome to the Unifi family!