I Cant believe the service - Inhumane

i will never in my life use this provider again. they debited me on incorrect date , promised to send my money back to me the same day an entire week has passed , no communication , no refund , i am the breadwinner of a family of 5 and myself and kids had to starve out for 5 days , i called the call center too much times i can barely count luckily i get to use the works telephone, numerous agents hung up on me , some were so rude and told me they cant do anything to help they just sorry. im stuck in the worst position of my life , where this company emptied my bank account and i still have the rest of the month to go with no money nothing to feed myself , kids nor grandparents. I spoke to a manager who then told me that they didnt even process my refund yet and ive been waiting for the past 6 days already. this people dont give a flying **** on what they do and how the inconvenience the next person. This has caused emotional and mental damage to myself and then their greetings on the phone call they ask you how can they make your life easier when they did the complete opposite , i had to miss work since the day they debited me due to not having funds to travel. and now i wont even be getting paid for those days. i hold Unifi accountable for anything that can happen. You guys ****ed my mental and financial health up so bad. I will make sure you guys are held accountable for everything.