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Viwe K

1 reviews | Active since Jan 2025

16 Jan 2025, 09:50

Extremely Disappointing Experience with UNIFI

Dear UNIFI,

I am deeply disappointed with the service I have received. Despite making prior arrangements with your company, almost my entire salary was deducted without explanation.

To make matters worse, I am now receiving calls from debt collectors claiming that I still owe money, even though I have already settled the full amount agreed upon. This issue is also negatively affecting my credit score, which is entirely unacceptable.

I expect a company of your stature to honor agreements and provide transparent communication. This experience has been frustrating and disheartening, and I feel that customers deserve far better treatment. I strongly urge you to review this matter urgently and address these discrepancies.

Sincerely, Viwe Kili

0
Replies (1)
Unifi SA
Unifi SA's reply20 Jan 2025, 15:49
Official
Hi Viwe, thank you for taking our call. Following our recent telephone conversation regarding your accounts with us, we have provided the necessary documents for your reference. Should anything be unclear or if you require further assistance, please don’t hesitate to contact us at ***. Have an easy day.