SK
Sylvester K
1 reviews | Active since Sept 2014
23 Jun 2023, 13:44
Enquiry on Credit Report to be removed - Appalling Service
Declined application due to previous Collection account which was handed over in 2018 (Cobol).
They don't assist their clients after settling their accounts. She treat them as trash. I want my enquiry on my credit report to be removed immediately
Helpful (0)
Replies (3)0
Replies (3)
Unifi SA's replyOfficial
26 Jun 2023, 10:39 Hi Sylvester, the outcome of your application depends on things like your current credit score, payment history and affordability. Please note that every time you apply for a loan, a credit inquiry is triggered and appears on your credit report. Unfortunately, we're not able to prevent this, as it is controlled by the credit bureau. We apologize for any inconvenience caused.
Unifi SA's reply26 Jun 2023, 10:39
Official
Hi Sylvester, the outcome of your application depends on things like your current credit score, payment history and affordability. Please note that every time you apply for a loan, a credit inquiry is triggered and appears on your credit report. Unfortunately, we're not able to prevent this, as it is controlled by the credit bureau. We apologize for any inconvenience caused.
SK
Sylvester K's updateReviewer Update
26 Jun 2023, 13:28Your staff informed me that the loan was declined due to an old handed over account and you can't reopen the account / application. You further went to do an affordability, HOW? Because I only have 2 accounts and can afford a loan. if there are 2 inquiries on my credit report, I will lodge a complaint with the NCR and credit ombuds and attached your correspondence. I won't accept this treatment from you.
SK
Sylvester K's update26 Jun 2023, 13:28
Reviewer Update
Your staff informed me that the loan was declined due to an old handed over account and you can't reopen the account / application. You further went to do an affordability, HOW? Because I only have 2 accounts and can afford a loan. if there are 2 inquiries on my credit report, I will lodge a complaint with the NCR and credit ombuds and attached your correspondence. I won't accept this treatment from you.
Unifi SA's replyOfficial
27 Jun 2023, 08:24Hi Sylvester, we would love to help one of our old clients however things like affordability, credit score and payment history does play a role in the application process. The application received on the 19th of June was unsuccessful. It is unfortunate that we are unable to assist at this time. We have been trying to get a hold of you with no success. Please let us know when the appropriate time is to contact you so we're able to elaborate regarding the inquiry on your name.
Unifi SA's reply27 Jun 2023, 08:24
Official
Hi Sylvester, we would love to help one of our old clients however things like affordability, credit score and payment history does play a role in the application process. The application received on the 19th of June was unsuccessful. It is unfortunate that we are unable to assist at this time. We have been trying to get a hold of you with no success. Please let us know when the appropriate time is to contact you so we're able to elaborate regarding the inquiry on your name.