Delayed feedback empty promise to after several attempt to reach the contact center

According to the system advertising it quicker and fast but I have app**** on the 5th morning i submitted everything online,I followed on the 6th 3, times been told we will get Back to before the end of business Day it now 18H16 I've never received a call from all consultant.

Even if it unsuccessful kindly inform client on time because it also ruining credit profile to keep on checking for loans while waiting for feedback to others it unprofessional for consultant Not to give feedback as promised. Facts is your loan application is Not fast whether docs were submitted online or manual you don't value client.