SW
Shane W

1 reviews | Active since Aug 2022

12 Aug 2022, 14:56

Constant approval, but payment never happens.

Good day, I have app**** for a loan now for the 4th time in the space of 7 days. Everytime I apply Unifi says I'm approved and the money will reflect shortly. The next day still nothing.. Then when I call the 021 number provided the consultants tell me everything is in order they have received my documents and payment will be made the same day.. but when i check my account, the debit check has been canceled. How do you do business if you keep on telling a customer they are approved then you don't help them.. you are messing with people's emotions during this very difficult financial time.

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Replies (1)
Unifi SA
Unifi SA's reply12 Aug 2022, 16:07
Official
Hi Shane, wow this is not acceptable service at all. You will have to give us a bit more details in order for us to look at any of your applications? We cannot verify you or find any application in your name using the cell phone number you provided, seems this belongs to another client. It will be help full if you could give us more information.