zK
ziyanda K
1 reviews | Active since Feb 2025
21 Feb 2025, 11:52
Cancellation
They approved debit order of R361,64 on my Capitec app without my knowledge, i don't remember accepting any mandate. i tried calling them on *** is not going through. i just need them to cancel that approved debit order i know nothing about.
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Unifi SA's replyOfficial
24 Feb 2025, 14:05Hi Ziyanda, thanks for chatting with us! Just to follow up on our recent conversation, we noticed that an application was made through our website. As we mentioned, the debi-check process is part of the application, but we’ve gone ahead and cancelled both the application and the debi-check mandate. You should’ve received a confirmation for that. If you’ve got any questions or need anything else, don’t hesitate to reach out at ***. We look forward to making life easy again!
Unifi SA's reply24 Feb 2025, 14:05
Official
Hi Ziyanda, thanks for chatting with us! Just to follow up on our recent conversation, we noticed that an application was made through our website. As we mentioned, the debi-check process is part of the application, but we’ve gone ahead and cancelled both the application and the debi-check mandate. You should’ve received a confirmation for that. If you’ve got any questions or need anything else, don’t hesitate to reach out at ***. We look forward to making life easy again!