Bad service

App**** for a loan yesterday waited half a day phone them each hour to find out why they take so long to do approval only to find out they send me sms with counter offer and not phone me to say that I should cancel my previous application and do new one with the counter offer was so frustrated cause was told the whole day they are busy with my application but they promise to give feedback in 5 minutes on they website.then the amount they paid into my account was meant for the following month to be deducted then today when I checked my bank account the loan amount they've paid yesterday then they also deduct today and said they deducting early so what was the use of taking out a loan and they deduct the following day from that money.will never do business with them again hope to settle them end of this month