EN
Eunice N
1 reviews | Active since Nov 2018
09 May 2023, 08:56
bad service
i app**** for a loan on the2nd of May. i have provided all the documents approved a debit order on my app still date i have not received anything. i called them and sent numerous email no response from them. i am worried because i already approved a debit order. i sent everything and was approved but no money
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Unifi SA's replyOfficial
10 May 2023, 16:07Hi Eunice, we've been trying to get a hold of you with no success in order to explain. Yes, you have sent the correct documents however they were password protected, you reached out to us with the password on the 8th of May, which is when we were able to continue with your application. We apologize for any inconvenience caused, for future reference please use our Superfast option to avoid these minor delays. We're happy to confirm that your funds should have reflected by now, if not, please do not hesitate to call us on *** or email us at ***it. Have an easy day.
Unifi SA's reply10 May 2023, 16:07
Official
Hi Eunice, we've been trying to get a hold of you with no success in order to explain. Yes, you have sent the correct documents however they were password protected, you reached out to us with the password on the 8th of May, which is when we were able to continue with your application. We apologize for any inconvenience caused, for future reference please use our Superfast option to avoid these minor delays. We're happy to confirm that your funds should have reflected by now, if not, please do not hesitate to call us on *** or email us at ***it. Have an easy day.