1 reviews | Active since May 2020
Bad debit order experience
What nonsense.. This company inconvenienced me...i selected a debit order for the 26th of every month but they decided to debit my *** on the 24th which a public goldai and according to their terms and conditions if a debit order date falls on a weekend or public holiday they supposed to debit a day before and the 25rh is a working day which is a day they supposed to debit the ***!!!!
Hi Nasha, thank you for taking our call. We apologise for the inconvenience caused. Please note that your account was debited as outlined in Section 3.9 of your loan agreement, debit orders may be processed in accordance with the agreed payment terms when the scheduled payment date is affected by a public holiday.
Hi Nasha, thank you for taking our call. We apologise for the inconvenience caused. Please note that your account was debited as outlined in Section 3.9 of your loan agreement, debit orders may be processed in accordance with the agreed payment terms when the scheduled payment date is affected by a public holiday.