cM
cuswell M
1 reviews | Active since Aug 2017
09 Nov 2022, 11:19
A debicheck is arranged yet I have not received anything from my side nor any form of communication
I have put in an application with you guys, a debicheck has been arraged and the information required from you has been sent but there is no communication from your side or whatsoever.
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Replies (2)
Unifi SA's replyOfficial
09 Nov 2022, 13:01Hi Cuswell, we understand your frustration. We're sorry you missed us, our operating hours are 08:00-17:00 during the week and 08:00-12:00 on Saturdays. We see your application was approved (awesome stuff!) and you should've heard from us on email or SMS by now. If you haven't, please let us know so that we can check what's up. We like to do the DebiCheck upfront to get the formalities out of the way, but we guarantee that if your application turned out to be unsuccessful, we would've automatically cancelled the debit order. Welcome to Unifi and have an easy day 🙂.
Unifi SA's reply09 Nov 2022, 13:01
Official
Hi Cuswell, we understand your frustration. We're sorry you missed us, our operating hours are 08:00-17:00 during the week and 08:00-12:00 on Saturdays. We see your application was approved (awesome stuff!) and you should've heard from us on email or SMS by now. If you haven't, please let us know so that we can check what's up. We like to do the DebiCheck upfront to get the formalities out of the way, but we guarantee that if your application turned out to be unsuccessful, we would've automatically cancelled the debit order. Welcome to Unifi and have an easy day 🙂.
cM
cuswell M's updateReviewer Update
30 Nov 2022, 16:50Thank you for the response, and I sure had an easy one thanks to you guys 😊.
cM
cuswell M's update30 Nov 2022, 16:50
Reviewer Update
Thank you for the response, and I sure had an easy one thanks to you guys 😊.