Firstly, the application process took 3 days, due to waiting for responses from the client care email address, still has not been resolved

Firstly, the application process took 3 days, due to waiting for responses from the client care email address, still has not been resolved. Secondly, I have approved a debicheck and then they've sent me another one. What are you guys trying? I've approved the debicheck, yet, no disbur*****t has been made. Very unhappy.