Shocking service from Under Armour online/Apollo Brands Pty Ltd

Exceptionally poor customer service. I would never order online again, I bought a shoe, it was too small. Despite me telling them more than once what the correct size is, they sent the exact shoe back. Ok, I accept that mistakes happen, but the experience after the mistake was most unacceptable. They did not bother to return emails or phone calls, and only after a number of compliants changed the shoe. They also took their own time to change the shoe, despite it being their fault. It is a combination of poor training, lack of management supervision, and just a general bad attitute.