Poor Customer Service!

Really bad service from Under Armour South Africa!No communication with clients,Just take your money without rendering a Service.On the 2nd July 2024 i ordered a pair of sneakers,On the 4 th July 2024 i received email to notify me order is on its way.On the 8th July 2024 i requested a return order which was picked up on the 9th July 2024.On the 10th July 2024 i reveived mail to confirm receipt of returned item.On 16 July 2024 after assuming that everything is good and my refund will be paid out shortly,i ordered another pair trusting Under Armour would come through with refund and deliver new pair in due course.Today i phoned to enquire about both,while on the phone i received a email my order has been cancelled(New Order)!I ask the lady why my new order has been cancelled when she told me there are no stock,system is old and outdated that’s why it showed there were stock which they don’t have!No phone calls,emails to inform me about the issue.When asked to speak to a manager,no one was available and promised someone would call me back at 15h30.No one called me!About my refund for the first pair,they need to inspect it and after 14 days i will get my money.This is the worst customer service i ever experienced in my life.I will never buy from Under Armour South Africa again!