GG
Gael G

1 reviews | Active since Dec 2023

01 Dec 2023, 09:54

Samsung S10

My charger cable stopped working after a week and my battery doest hold power. Which made me feel a bit let down. When the phone is charged it is great but charging issues are serious

0
Replies (1)
Unboxxed
Unboxxed's reply01 Dec 2023, 10:19
Official
Hi Gael, 

Thank you for your response and engagement with us. Your feedback on the charging issue with your device is invaluable to us. We want our consumers to feel comfortable communicating with us. To address the inconvenience caused by the charger, we have dispatched a cable and adaptor to your address. As a gesture of goodwill, we have included earphones as a bonus. We sincerely apologize for any inconvenience you have experienced, and we appreciate your understanding.