KP
Karen P
1 reviews | Active since Sept 2018
30 Sept 2021, 10:08
WORST MEDICAL AID EVER
You can't call this a medical aid. They are useless. Me and my partner are on the top plan of this medical aid. Beginning of this year I went to a specialist. The specialist wanted to operate. Umvuzo declined the operation and specialist. The MEDICAL AID SEND ME FROM DOCTOR TO DOCTOR FOR TEST AND SECOND OPINIONS. My medical aid is depleted and the problem is still there. It is scary if you see all this negative comments regarding this medical aid. I don't think I saw one positive comment for this medical aid.
Helpful (0)
Replies (3)0
Replies (3)
Umvuzo Health Medical Scheme's replyOfficial
30 Sept 2021, 10:36Dear Karen,
We are concerned to hear of your negative experience and that we have not met your expectation.
Please award us an opportunity to investigate the matter and will revert to you.
Kind regards,
Umvuzo Health
We are concerned to hear of your negative experience and that we have not met your expectation.
Please award us an opportunity to investigate the matter and will revert to you.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply30 Sept 2021, 10:36
Official
Dear Karen,
We are concerned to hear of your negative experience and that we have not met your expectation.
Please award us an opportunity to investigate the matter and will revert to you.
Kind regards,
Umvuzo Health
We are concerned to hear of your negative experience and that we have not met your expectation.
Please award us an opportunity to investigate the matter and will revert to you.
Kind regards,
Umvuzo Health
KP
Karen P's updateReviewer Update
01 Oct 2021, 14:03Thank you Umvuzo for your respond and for helping me today. The reception lady said that you are a wonderful caring medical aid. it is the first time ever that a medical aid phones them to sort out a members problem. Thank you.
KP
Karen P's update01 Oct 2021, 14:03
Reviewer Update
Thank you Umvuzo for your respond and for helping me today. The reception lady said that you are a wonderful caring medical aid. it is the first time ever that a medical aid phones them to sort out a members problem. Thank you.
Umvuzo Health Medical Scheme's replyOfficial
28 Oct 2021, 09:23Dear Karen,
We appreciate you taking the time to report back on your recent positive experience with our Company.
Thank you
Umvuzo Health
We appreciate you taking the time to report back on your recent positive experience with our Company.
Thank you
Umvuzo Health
Umvuzo Health Medical Scheme's reply28 Oct 2021, 09:23
Official
Dear Karen,
We appreciate you taking the time to report back on your recent positive experience with our Company.
Thank you
Umvuzo Health
We appreciate you taking the time to report back on your recent positive experience with our Company.
Thank you
Umvuzo Health