LP
LMW P

1 reviews | Active since Mar 2018

29 Aug 2018, 08:04

Warning Umvuso Health

WARNING !!!! For everyone reading this If you are interested to join Umvuso health, please note you are making a mistake no matter which option you chooses. Umvuso is quick to collect you premiums how ever when you send you claims it will go unpaid for month, its a real struggle to get your accounts settled with continuous phone calls and unwilling to assist staff.

Mr S Serfontein Umvuso Health - SUPREME Option 164767. Service Date 7-17/05/2018 ( More Than 4 Months) In Hospital admission with a PMB condition ( prescribed minimum benefit by law the fund is liable to pay) - J18.0 (903D) Bronchopneumonia. The Treating doctor wrote a motivation why physiotherapy was requested. The Spirometer peak flow chart as well as the radiology report was attached indicating positive for Influenza A + A/H1 together with the Physiothe****** chest report motivational letter was send.

After all this the call agents Rebecca, Marleen and Magrette, knows better and stated physio was not needed, as they are self-proclaimed qualified doctors overwriting a specialist as well as a physiothe******.

Ref ********** 49 23/05/2018 Ref ********** 13 30/05/2018 Ref ********** 53 07/06/2018 Ref ********** 85 30/06/2018 Ref ********** 19 10/07/2018 Ref ********** 84 25/07/2018 Ref ********** 54 29/08/2018

After All this the Main member was left with a bill for R7565.95. Please don't be the next victim of Umvuso,

0
Replies (1)
Umvuzo Health Medical Scheme
Umvuzo Health Medical Scheme's reply06 Nov 2019, 10:11
Official
Good day LMW Physiothe******s

As per discussions with members of our clinical team, this matter has been concluded. Please do let us know should you still have any challenges. You can send an email to ***

Kind regards,
Umvuzo Health