PM
Phindile M
1 reviews | Active since Oct 2018
29 Aug 2019, 10:22
Unreliable medical aid
Umvuzo health medical aid,does'nt wonna pay for service providers yet we paying our premium on a monthly basis.
Helpful (0)
Replies (6)0
Replies (6)
Umvuzo Health Medical Scheme's replyOfficial
29 Aug 2019, 10:25Dear Phindile,
We have noted your complaint, and we will attend to it shortly. We have noted your contact details, and our client service consultant will contact you today to get more information from you in order to investigate your complaint.
Kind regards,
Umvuzo Health
We have noted your complaint, and we will attend to it shortly. We have noted your contact details, and our client service consultant will contact you today to get more information from you in order to investigate your complaint.
Kind regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply29 Aug 2019, 10:25
Official
Dear Phindile,
We have noted your complaint, and we will attend to it shortly. We have noted your contact details, and our client service consultant will contact you today to get more information from you in order to investigate your complaint.
Kind regards,
Umvuzo Health
We have noted your complaint, and we will attend to it shortly. We have noted your contact details, and our client service consultant will contact you today to get more information from you in order to investigate your complaint.
Kind regards,
Umvuzo Health
PM
Phindile M's updateReviewer Update
29 Aug 2019, 10:34Better reply this time as soon as possible,because you don't comply and my last resolution is to take you guys to medical aid council
PM
Phindile M's update29 Aug 2019, 10:34
Reviewer Update
Better reply this time as soon as possible,because you don't comply and my last resolution is to take you guys to medical aid council
Umvuzo Health Medical Scheme's replyOfficial
29 Aug 2019, 10:55Dear Phindile,
Our consultant is trying to call you but we are unable to get through. We have noticed that the contact number you left below has 11 digits instead of 10. Please assist with the correct number.
Regards,
Umvuzo
Our consultant is trying to call you but we are unable to get through. We have noticed that the contact number you left below has 11 digits instead of 10. Please assist with the correct number.
Regards,
Umvuzo
Umvuzo Health Medical Scheme's reply29 Aug 2019, 10:55
Official
Dear Phindile,
Our consultant is trying to call you but we are unable to get through. We have noticed that the contact number you left below has 11 digits instead of 10. Please assist with the correct number.
Regards,
Umvuzo
Our consultant is trying to call you but we are unable to get through. We have noticed that the contact number you left below has 11 digits instead of 10. Please assist with the correct number.
Regards,
Umvuzo
Umvuzo Health Medical Scheme's replyOfficial
29 Aug 2019, 10:58Dear Phindile,
We are now busy investigating your complaints as discussed telephonically with our consultant and feedback will be provided within the 24 hours.
Regards,
Umvuzo Health
We are now busy investigating your complaints as discussed telephonically with our consultant and feedback will be provided within the 24 hours.
Regards,
Umvuzo Health
Umvuzo Health Medical Scheme's reply29 Aug 2019, 10:58
Official
Dear Phindile,
We are now busy investigating your complaints as discussed telephonically with our consultant and feedback will be provided within the 24 hours.
Regards,
Umvuzo Health
We are now busy investigating your complaints as discussed telephonically with our consultant and feedback will be provided within the 24 hours.
Regards,
Umvuzo Health
PM
Phindile M's updateReviewer Update
29 Aug 2019, 14:18My contacts are ***
PM
Phindile M's update29 Aug 2019, 14:18
Reviewer Update
My contacts are ***
Umvuzo Health Medical Scheme's replyOfficial
29 Aug 2019, 14:25Thank you Phindile. We have been able to get in touch with you.
Umvuzo Health Medical Scheme's reply29 Aug 2019, 14:25
Official
Thank you Phindile. We have been able to get in touch with you.