MN
Matondo N
1 reviews | Active since Oct 2014
03 Dec 2025, 10:15
Unhappy
Not happy with umvuzo dealing, since I have been waiting for the approval the sinuses ops, it almost a week, not response
Helpful (0)
Replies (2)0
Replies (2)
Umvuzo Health Medical Scheme's replyOfficial
03 Dec 2025, 10:21Dear Matondo
We sincerely apologize for the inconvenience caused.
A consultant will contact you shortly to assist with resolving the matter.
We sincerely apologize for the inconvenience caused.
A consultant will contact you shortly to assist with resolving the matter.
Kind regards
Umvuzo Health
Umvuzo Health
Umvuzo Health Medical Scheme's reply03 Dec 2025, 10:21
Official
Dear Matondo
We sincerely apologize for the inconvenience caused.
A consultant will contact you shortly to assist with resolving the matter.
We sincerely apologize for the inconvenience caused.
A consultant will contact you shortly to assist with resolving the matter.
Kind regards
Umvuzo Health
Umvuzo Health
Umvuzo Health Medical Scheme's replyOfficial
03 Dec 2025, 11:17Dear Matondo
As discussed, please note that your procedure has been approved.
We attempted to contact your service provider to arrange a date change for the procedure but were unable to get through.
Kindly let us know once you have a suitable date so that we can amend the authorisation letter accordingly.
Regards
Umvuzo Health
Umvuzo Health
Umvuzo Health Medical Scheme's reply03 Dec 2025, 11:17
Official
Dear Matondo
As discussed, please note that your procedure has been approved.
We attempted to contact your service provider to arrange a date change for the procedure but were unable to get through.
Kindly let us know once you have a suitable date so that we can amend the authorisation letter accordingly.
Regards
Umvuzo Health
Umvuzo Health