1 reviews | Active since Feb 2019
Umvuzo refusing to pay for daughter's treatment
My daughter is in hospital and Umvuzo refuses her treatment. Can you explain to me why I'm paying almost R9 000 per month and when it comes to making use of the service, you keep refusing to approve any kind of treatment. Should anything happen to my daughter, this world will not be big enough for those responsible, to hide. Mark my words. Useless medical aid.
Dear Member,
Thank you for bringing this matter to our attention.
We sincerely regret the frustration you have experienced regarding the treatment approval process.
To enable us to investigate your daughter's case urgently and provide you with detailed feedback, please provide your membership number.
Kind regards,
Umvuzo Health
Dear Member,
Thank you for bringing this matter to our attention.
We sincerely regret the frustration you have experienced regarding the treatment approval process.
To enable us to investigate your daughter's case urgently and provide you with detailed feedback, please provide your membership number.
Kind regards,
Umvuzo Health