UMVUZO Refusing to pay

This is the worst medical aid ever.

My daughter has been in and out of hospital and everytime I bring her back to the hospital because her condition isn't improving, they tell me I must pay for everything myself.

Today, I had to bring her in because she's numb on the right side of her body but they tell the hospital staff that I have to pay or take my child home and go and treat her myself. What kind of stupid statement is that from a medical aid. What kind of medical training do I have?

This medical aid have to pay me back every last cent I've ever paid over the past 4 years because I've never received any good service from them. Everything I do, I have to pay for myself and yet I'm paying almost R9000 towards this medical aid on a monthly basis and no one, except for my daughter, has ever been admitted in hospital since I've joined this medical aid.